I Went in to Bed Bath and Beyond to use one of the millions of 20% off coupons they mail out. Was greeted by the cashier immediately upon entering. Once I passed the checkouts, another person asked if I needed help finding anything. I told them what I was looking for, they showed me where it was, and offered to call someone over to the area. I declined. As I walked to the gadget area, Leanthony, one of the Managers, greeted me, and I was astounded. I told him so. While I was walking from one end of the gadget area to the other, another employee asked if I needed help finding anything.
Then, when I got to the checkout area, the cashiers were out in front of the checkstands, ready to help customers. I was immediately greeted by a cashier, who pointed to her register, and quickly checked me out. Was superb service. My daughter, who was with me, said the service was because of the lousy economy. Who cares what the reason is-If the continually provide that kind of service, they will do well. And they weren't the ones to go chapter 7!
Now is not the time to cut back on service, now IS the time to improve it..

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